Patient Information

Insurance Policies

We are a participating provider for Medicare, MaineCare, BlueCross/BlueShield, Aetna, Cigna, Medical Network, Martins Point, Tricare/Champus, Harvard Pilgrim, United HealthCare, and VSP. We will also bill most commercial insurances for you. HMO patients are required to have the proper referral or referral form on file at our office prior to being seen for medical visits.

Routine eye care is not always a covered service. For example, a refraction, a test done to update a patient's eyeglass prescription, is never a covered service through Medicare. If in doubt, check with your insurance plan prior to being seen.

We do not participate with insurances that cover optical purchases. If you obtain a claim form from your insurance, we can help you fill it out and provide a receipt so that you can be reimbursed directly for your purchase.

Payment Policies

We accept the following forms of payment: cash, personal check, money order, bank check, or credit card (Visa, Mastercard, Discover).

Copays are due at the time of the visit. Your copay is generally printed on your insurance card. If you would like us to bill you later, to defer the administrative cost of billing for the copay, a service fee of $10.00 will be added to your bill. Once we receive an explanation of benefits from your insurance company, the explanation will indicate if any coinsurance or deductible is due. We will indicate this on your bill.

A deposit of at least 50% is due when ordering glasses. The remaining balance is due when you pick up your order. Allow 3-5 business days when ordering contact lenses. Payment is due in full when picking up contact lens orders.

Financing

CareCredit® for Vision

We're pleased to offer our patients the CareCredit® card, North America's leading patient payment program. CareCredit cards work just like a regular credit card, but is exclusive for healthcare services. You'll get low monthly payment plans for healthcare procedures not commonly covered by insurance, including LASIK.

Learn more by visiting CareCredit.com or contacting our office. Ready to apply? Apply online for your CareCredit card today.

Patient Forms

The following forms can be downloaded to your computer and printed at home. By filling out these forms ahead of time, you will save a significant amount of time during your visit. Please be prepared to provide this information to our office along with your current medical insurance information. If you have any questions when filling out these forms, please do the best you can and our staff will assist you with your questions on the day of your visit.

Need Adobe Acrobat Reader?

If you do not have a copy of Acrobat Reader you can get one for free by clicking on the icon 'Get Acrobat® Reader'. This will take you to Adobe's website and enable you to download the Acrobat program to your computer.

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